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RMA Service

RMA Service & Repair

Fast, professional and reliable service for LDDE products and distribution brands.

Start RMA Request
Professional Diagnosis

Expert analysis
by our technicians.

Fast Processing

Short turnaround times
to get you back on track.

Spare Parts Supply

High availability of
original LDDE parts.

Personal Support

We are here for you
- before and after service

01

Contact Information

Please provide your contact details.

Contact Information
02

Product Information

Please provide details about the product.

Product Information
03

Fault Description

Please describe the issue as accurately as possible.

Fault Description
Add files (optional)

You can upload up to 5 photos (5MB max each) or a video (25MB max) to help us understand the issue better.

04

Cost Estimate

Do you want a cost estimate before repair?

Cost Estimate
Cost estimate required *
05

Billing Address

Please provide your billing address.

Billing Address

Please send your device to:

LDDE Vertriebsgesellschaft m.b.H.
Simmeringer Hauptstraße 357
1110 Vienna, Austria

Important Information

Please clearly mark your RMA number on the outside of the package.
Incomplete information can lead to delays in processing.
Our service team will contact you as soon as your device is received.

Our RMA Process

  1. 1

    Submit Request

    Fill out the RMA form online.

  2. 2

    RMA Confirmation

    You will receive your RMA number by email.

  3. 3

    Send Device

    Pack the device securely and send it to us.

  4. 4

    Repair & Test

    Our technicians will repair and test your device.

  5. 5

    Return Shipping

    We will return your device as quickly as possible.